Client Feedback

HSD’s clients appreciate our tools and the people supporting them:

“The on-line reporting provides actionable information on new hires and exits.”
“…the ease of navigating through the system. I have had very few issues, and any questions or ideas that I have raised have been answered very quickly.”
“We absolutely LOVE having access instantly to the exit data. The execs also love it and compliance completely flipped when they saw the benefits of the ethics question. It is a very cool feature. And I must say I have found the process very helpful. I particularly like the positive focus of the tool. It has had a beneficial effect on both of my administrators who participated. I think it gave them some very positive reinforcement for the leadership skills that they have.”
“My three contacts…are great and get back to me promptly. System is great too.”
“Very responsive, professional customer service.”
“The attention given to our team to get the survey set up exactly as we felt we needed.”
“…flexible to meet our needs. Working with HSD made it much easier than being 100% responsible for the survey with a part-time consultant to assist me.”
“…offers more informative insight from employees who are leaving the company.”
“The user friendly solutions provided and the continuous improvements made to help the customer.”
“HSD is very responsive and proactive.”
“Incredibly customer friendly, very personal attention. Much improved from the last survey vendor as this process is much easier to administer.”
“There may be a better company with more competent, congenial, proactive and responsive employees somewhere in the world but I doubt it. This is your competitive edge. I’ve so enjoyed working with everyone in HSD. I liked the survey design and its ease of use. Our CEO was happy with it also. I liked the flexibility of producing my own reports as needed using the dynamic tool. I liked SurveyRightNow and in hindsight would have used it more throughout the survey, especially to have report recipients get their own vs. through me. But most of all, it’s the people of HSD that I like most.”
“The responsiveness of the team and willingness to be partners.”
“We’ve had feedback from many emails and phone calls from employees who have compliments the quality of the survey questions, the ease in completing the survey and the appropriateness of the questions for all of our countries and languages.”
“Thank you very much for your fast assistance. I have always been able to count on you being there for us in a pinch.”